1.INFORMATION FOR THE USER
Who is responsible for the processing of your personal data?
ALTAVINS VITICULTORS SL is the CONTROLLER of the processing of the USER’s personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).
Why do we process your personal data and why do we do it?
Depending on the form in which we obtained your personal data, we will treat it confidentially to achieve the following purposes:
In the Newsletter form
Send newsletters, news, offers and online promotions. (with the consent of the interested party, 6.1.a GDPR)
In the Reservations form
Formalize reservations at the establishment of the responsible party.
(for the execution of a contract or pre-contract, 6.1.b GDPR)
Send advertising commercial communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future to customers, which allows commercial communications to be made regarding products or services that are similar to those that were initially the subject of the contract with the customer (art. 21.2 LSSI). (for the legitimate interest of the responsible party, art. 6.1.f GDPR)
In the E-commerce form
Manage online purchases in accordance with the Terms and Conditions of Contract.
(for the execution of a contract or pre-contract, 6.1.b GDPR)
Manage, maintain, improve or develop the services provided.
(for the execution of a contract or pre-contract, 6.1.b GDPR)
Conduct satisfaction and quality surveys.
(for the legitimate interest of the controller, art. 6.1.f GDPR)
In the Contact form
Respond to queries or any type of request made by the user through any of the contact forms made available on the controller’s website.
(for the legitimate interest of the controller, art. 6.1.f GDPR)
Perform statistical analyses and market studies.
(for the legitimate interest of the controller, art. 6.1.f GDPR)
How long will we keep your personal data?
They will be kept for no longer than necessary to maintain the purpose of the treatment or as long as there are legal requirements that dictate their custody and when it is no longer necessary for this reason, they will be deleted with appropriate security measures to guarantee that the data is anonymized or completely destroyed.
Who do we provide your personal data to?
No communication of personal data to third parties is envisaged except if necessary for the development and execution of the purposes of the processing, to our service providers related to communications, with whom the RESPONSIBLE has formalized the confidentiality and processing contracts required by current privacy regulations.
What are your rights?
The rights that the USER has are:
Right to withdraw consent at any time.
Right to access, rectify, portability and deletion of your data and to limit or oppose its processing.
Right to file a complaint with the control authority (www.aepd.es) if you consider that the processing does not comply with current
regulations.
Contact details to exercise your rights:
ALTAVINS VITICULTORS SL. Ctra. Vilalba dels Arcs, S/N – 43786 BATEA (Tarragona). E-mail: altavins@altavins.com
2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
The USERS, by means of the corresponding boxes and the introduction of data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary for the provider to meet their request, and that therefore the inclusion of the data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the RESPONSIBLE is truthful and is responsible for communicating any modification thereof.
The CONTROLLER informs that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If all data is not provided, it is not guaranteed that the information and services provided will fully meet your needs.
3. SECURITY MEASURES
That, in accordance with the provisions of the current regulations on the protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, by which they are processed lawfully, fairly and transparently in relation to the interested party and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD, in order to protect the rights and freedoms of the USERS and has communicated to them the appropriate information so that they can exercise them.
For more information about privacy guarantees, you can contact the DATA CONTROLLER through ALTAVINS VITICULTORS SL. Ctra. Vilalba dels Arcs, S/N – 43786 BATEA (Tarragona). E-mail: altavins@altavins.com.
SOCIAL NETWORKS PRIVACY POLICY
1.USER INFORMATION
Who is responsible for the processing of your personal data?
ALTAVINS VITICULTORS SL, hereinafter referred to as the RESPONSIBLE, informs the USER who has created a profile on the social networks
Facebook, Instagram, Twitter, LinkedIn, Youtube, Vimeo and Google+, that it is responsible for the processing of the user’s personal data carried out on these social networks and informs them that these data will be processed in accordance with the provisions of
Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), for which
the following information on the processing is provided:
Why do we process your personal data?
Purpose of the processing: to maintain a relationship between the USER and the CONTROLLER which may include the following operations:
Process requests and queries raised to the controller
Inform about activities and events organized by the controller
Inform about products or services offered by the controller
Interact through official profiles
Why can we process your personal data?
Legal basis for the processing: Article 6.1.a GDPR, the interested party has given their consent to the processing of their personal data for one or more specific purposes. The user has a profile on the same social network and has decided to join the RESPONSIBLE’s social network, showing interest in the information published there, therefore, when requesting to follow our official profiles, they provide us with consent to the processing of the personal data published on their profile.
The USER can access the privacy policies of the same social network at any time, and configure their profile to guarantee their privacy.
The RESPONSIBLE has access to and processes the USER’s public information, especially their contact name. These data are only used within the social network itself and will only be incorporated into a RESPONSIBLE’s file when necessary to process the USER’s request.
How long will we keep your personal data?
Data retention criteria: they will be kept as long as the USER does not revoke the consent given as indicated in
this privacy policy.
To whom do we provide your personal data?
Communication of data: the information provided by the user through the RESPONSIBLE’s social networks, including their personal data, may be published, always depending on the services that the USER uses, so that it may be made publicly available to other third-party users of the social networks. From the profile of each social network, the USER can configure the information that he wants to make public in each case, see the permissions that have been granted, delete them or deactivate them, such as any application of a third party that he no longer wants to use.
No communication of personal data to third parties outside the social network is planned except, if it is essential for the development and execution of the purposes of the processing, to our providers of services related to communications, with whom the RESPONSIBLE has formalized the confidentiality and processing contracts required by the current privacy regulations.
What are your rights?
Rights that the user has: they can only be exercised in relation to the information that is under the control of the RESPONSIBLE.
Right to withdraw consent at any time
Right to access, rectify, portability and deletion of your data and to limit or oppose its processing
Right to file a complaint with the control authority (www.aepd.es) if you consider that the processing does not comply with
current regulations
Contact details to exercise your rights:
ALTAVINS VITICULTORS SL. Ctra. Vilalba dels Arcs, S/N – 43786 BATEA (Tarragona). E-mail: altavins@altavins.com
2. PROFILE USE
The CONTROLLER will take the following actions:
Access to public profile information
Publication on the USER’s profile of all information already published on the CONTROLLER’s social network
Send personal and individual messages through the social network channels
Updates on the status of the page that will be published on the USER’s profile
The USER can always control their connections, delete content that no longer interests them and restrict who they share their connections with; for this, they must access their privacy settings.
3. PUBLICATIONS
The USER, once they are a follower or have joined the RESPONSIBLE’S social network, may publish comments, links, images, photographs or any other type of multimedia content accepted by the network. The USER, in all cases, must be the owner of the published content, enjoy the copyright and intellectual property rights or have the consent of the affected third parties.
Any publication on the social network, whether texts, graphics, photographs, videos, etc. that violate or are likely to violate morals, ethics, good taste or decorum, and/or that infringe or violate intellectual or industrial property rights, image rights or the Law, is expressly prohibited.
In these cases, the CONTROLLER reserves the right to immediately remove the content, without prior communication, and may request the permanent blocking of the USER.
The RESPONSIBLE will not be responsible for the content that a USER has freely published.
The USER must bear in mind that their publications will be viewed by other users, so they themselves are primarily responsible for their privacy.
The images that may be published on the social network will not be stored in any file by the RESPONSIBLE, but they will remain on the social network.
4. DATA OF MINORS OR PEOPLE WITH SPECIAL ABILITIES
Minors under 18 are prohibited from accessing and registering on the RESPONSIBLE’s social networks. For their part, if the USER has special abilities, the intervention of the holder of their parental authority or guardianship, or their legal representative, will be necessary through a valid document that accredits the representation. The RESPONSIBLE is expressly exempted from any liability that may arise from the use of social networks by minors or people with special abilities. The RESPONSIBLE’s social networks do not knowingly collect any personal information from minors, therefore, if the USER is a minor, he or she should not register, use the RESPONSIBLE’s social networks or provide any personal information.